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You have 14 days after receiving your item to request a return.
To be eligible for a return:
To start a return, contact-us. Additional photos of the parcel and item(s) may be requested. Return shipping costs are the customer’s responsibility.
If your return is accepted, we will provide instructions on how and where to send your package. Items sent back without prior approval will not be accepted.
Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact-us immediately so we can resolve the issue.
We do not accept returns on:
To exchange an item, return the original item and make a separate purchase for the new item once the return is accepted.
For orders shipped to the European Union, you can cancel or return your order within 14 days for any reason. The item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. Receipt or proof of purchase is required.
We will notify you once we’ve received and inspected your return, and inform you if the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact-us.