Job satisfaction among UK workers has fallen to its lowest level on record, according to a new study that reveals growing frustration with employers over pay and flexible working. The analysis by the Resolution Foundation thinktank, based on the 2025 British Social Attitudes survey, shows a sharp decline in how workers feel about their jobs.
The proportion of workers who said they were satisfied with their job dropped from 81% in 2015 to just 74% in 2025 – the lowest figure since the question was first asked in 1989. The findings suggest that British workers are increasingly unwilling to go “above and beyond” for their employers.
Why Job Satisfaction Has Declined
The Resolution Foundation points to several factors behind the fall. A lack of flexible working options, insecure job contracts, and a loss of independence at work have all undermined worker satisfaction.
Fewer employees now say they have an interesting job or one that offers the chance of advancement. This decline in intrinsic rewards is significant because only 4% of workers said there was “little intrinsic value” from working – a figure that has remained flat over time. What has changed is the number of workers who feel their jobs offer meaning and opportunity.
The study also found that the proportion of workers willing to work harder than required to help their employer succeed fell from 69% in 2015 to 55% in 2025. This 14-percentage-point drop signals a major shift in employee engagement and loyalty.
The Flexible Working Factor
Flexible working has become a critical issue for UK employees. The Resolution Foundation’s analysis suggests that employers who fail to offer flexibility are seeing lower satisfaction and commitment from their staff.
This comes amid ongoing debates about workers’ rights. Recent proposals aim to give employees more power to request flexible arrangements, with bosses required to meet employees face to face to discuss requests. You can read more about these developments in our article on UK flexible working rights: bosses must meet employees face to face.
For employers, the message is clear: offering flexible working isn’t just a perk – it’s becoming a baseline expectation that directly affects satisfaction and retention.
Impact on Productivity and Mobility
The Resolution Foundation says its analysis offers insight into how policymakers might reverse decades of slowing productivity growth, low job mobility, and high economic inactivity among certain groups, especially younger people.
When workers are dissatisfied, they are less likely to invest extra effort, which can drag on productivity. Low job mobility – where workers feel stuck in roles – also prevents the efficient matching of skills to opportunities. And high economic inactivity among young people suggests that poor job quality may be discouraging workforce participation.
The thinktank argues that addressing these issues requires a focus on job quality, not just job quantity. Improving pay, security, and flexibility could help rebuild engagement and drive productivity.
Key Findings at a Glance
- Job satisfaction fell from 81% in 2015 to 74% in 2025 – the lowest since 1989.
- Only 55% of workers would work harder than required to help their employer, down from 69% in 2015.
- Fewer workers report having interesting jobs or opportunities for advancement.
- Lack of flexible working, insecure jobs, and loss of independence are key drivers.
- 4% of workers see little intrinsic value in work – unchanged over time.
What This Means for Employers
For UK employers, the decline in job satisfaction is a wake-up call. With workers less willing to go the extra mile, businesses risk lower productivity, higher turnover, and difficulty attracting talent.
Offering flexible working arrangements, improving job security, and providing clear paths for advancement can help reverse the trend. Employers who ignore these factors may find themselves struggling to retain engaged employees.
The Resolution Foundation’s findings also have implications for policymakers. As the government considers reforms to workers’ rights, including flexible working, it will need to balance business interests with the clear demand from employees for better job quality.
Comparing Job Satisfaction Over Time
| Measure | 2015 | 2025 | Change |
|---|---|---|---|
| Job satisfaction rate | 81% | 74% | -7 points |
| Willing to work harder than required | 69% | 55% | -14 points |
| See little intrinsic value in work | 4% | 4% | 0 points |
The data shows that while the share of workers who see no intrinsic value in work has remained stable, satisfaction and discretionary effort have fallen significantly. This suggests that workers still want meaningful work – they are just less likely to find it in their current roles.
What to Watch Next
As flexible working legislation evolves, employers will need to adapt. The Resolution Foundation’s analysis will likely fuel further debate about how to improve job quality and boost productivity. The background to this story is set out in South Africa Femicide Crisis: Running Club Mourns Fallen Member. A related thread runs through Google UK Union Access Deal Covers 7,000 Workers After Law Change.
For workers, the findings underline the importance of advocating for better conditions. For businesses, the challenge is to create environments where employees feel valued and motivated. Earlier coverage in Gen Z Job Tenure: Why They Stay Only 1.1 Years Per Employer shows how the argument developed. A closer look at the same subject appears in How to Request a Work Leave of Absence Without Losing Your Job.
Staying informed about these trends is essential. Our business blog covers the latest developments in workplace policy and employment trends. Anyone following the wider picture can start with AI at Work: 30% of Employees Feel Less Productive.
FAQ
What is the current job satisfaction rate in the UK?
What is the current job satisfaction rate in the UK?
According to the 2025 British Social Attitudes survey, 74% of UK workers are satisfied with their jobs. This is the lowest level since the survey began asking the question in 1989.
Why has job satisfaction fallen?
Why has job satisfaction fallen?
The Resolution Foundation cites a lack of flexible working, insecure jobs, and a loss of independence as key factors. Fewer workers also report having interesting jobs or opportunities for advancement.
How does flexible working affect job satisfaction?
How does flexible working affect job satisfaction?
Flexible working is increasingly seen as a baseline expectation. Its absence is linked to lower satisfaction and reduced willingness to go above and beyond for employers.
What can employers do to improve job satisfaction?
What can employers do to improve job satisfaction?
Employers can offer flexible working arrangements, improve job security, and provide clear paths for advancement. These measures can help rebuild engagement and productivity.