Craft Wok Traditional Hand Hammered Carbon Steel Pow Wok with Wooden and Steel Helper Handle (14 Inch, Round Bottom) / 731W88
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Description
Brand: Craft Wok
Material: Carbon Steel
Special Feature: Gas Stovetop Compatible
Color: Steel
Capacity: 1.6 Gallons
Round Bottom Heavy 14 Inch 15 gauge (1.8mm) carbon steel wok, commercial grade. Original design by Craft Wok since 2014, proven quality over the years. Chinese wok pan with a round bottom.
Not suitable for flat electric or flat induction stove. Carbon steel wok may rust. Do not forget to season it before use! Instructions for easy seasoning are included with the wok. Our customer service is ready to guide through the process whenever you need it.
Hammered by Chinese masters in Guangzhou. This wok is the proven choice of many professional Chinese chefs. Wok weight: 4.6 pounds (2.1 kg). Heavy and sturdy.
Steel helper handle will not burn when you stir fry over high heat, also helpful for hanging the wok for storage. Wooden handle has special hygroscopic not slippery surface for tight grip when you stir-fry.
Craft Wok - Love Wok! We are a team of professionals drawn together by our passion for the carbon steel wok. Our mission is to bring you as much pleasure from Stir-frying in a wok, as chefs get in restaurants across China. Our range of branded products is classic carbon steel woks, 9 years on the market.
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Original Craft Wok 14-in
Round Craft Wok 12-in
Flat Craft Wok 14-in
Round Pre-Seasoned Wok
Flat Pre-Seasoned Wok
Shipping Policy
Delivery Time
Our Standard Delivery Time is 7-12 business days.
Dispatch Time
Orders are dispatched within 2-3 business days.
Shipping Countries
We ship to more than 220 countries globally, mainly including the following:
United States, Canada, Australia, United Kingdom, New Zealand, Austria, Belgium, Brazil, Chile, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Israel, Italy, Japan, Korea, Mexico, Netherlands, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Turkey, Ukraine.
Feel free to contact-us for confirmation, if your country is not in the list.
Additional Information
If you have any questions about our shipping policy, please contact the customer service team.
14-Day Return Policy
You have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
- Item must be in the same condition you received it, unused with tags
- In its original packaging
- Receipt or proof of purchase (e.g., order confirmation email) is required
- Evidence like photos or videos may be asked
Return Process
To start a return, contact-us. Additional photos of the parcel and item(s) may be requested. Return shipping costs are the customer’s responsibility.
If your return is accepted, we will provide instructions on how and where to send your package. Items sent back without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact-us immediately so we can resolve the issue.
Exceptions / Non-Returnable Items
We do not accept returns on:
Sale items
Gift cards
Exchanges
To exchange an item, return the original item and make a separate purchase for the new item once the return is accepted.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you can cancel or return your order within 14 days for any reason. The item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. Receipt or proof of purchase is required.
Refunds
We will notify you once we’ve received and inspected your return, and inform you if the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact-us.
We’re committed to ensuring that you're satisfied with every purchase.
If for any reason you’re not completely satisfied with your order, we’ve got you covered. Our satisfaction guarantee means you can return or exchange any item within 14 days of receiving it, no questions asked.
Whether it’s the perfect fit or the style you envisioned, we want your home to feel exactly how you imagined. Our team is here to assist you every step of the way. Shop with confidence, knowing that your happiness is our top priority.