Pastry shop display trends are evolving in Australia, with a new wave of bakeries showcasing their creations completely uncovered. From lamingtons to eclairs, these open displays are turning pastries into miniature art exhibits, but they come with unique challenges and opportunities for both bakers and customers.
The Rise of Uncovered Pastry Displays
In Melbourne and Sydney, shops like Tokyo Lamington, Cafe Lewi, and Pantry Story are ditching traditional glass cases. Instead, they place single pastries on counters, risers, and even concrete slabs, inviting customers to admire every detail. This approach creates a sensory experience that glass barriers often dull.
However, as co-owner Eddie Stewart of Tokyo Lamington notes, “People are pretty feral sometimes.” Some customers have tried to bite the Styrofoam lamingtons, mistaking them for the real thing. This highlights the need for clear signage and staff vigilance.
Balancing Aesthetics and Hygiene
While uncovered displays are visually appealing, they pose hygiene risks. At Cafe Lewi, chef Isabella Leva Laureti explains that customers’ clothing can brush against pastries, especially if they lean over in loose shirts. She regularly touches up smudged frosting and discards display items at day’s end to maintain freshness.
To mitigate risks, some shops like Pantry Story use display pastries solely for visual appeal. Customers order fresh items from a nearby cabinet, ensuring they receive untouched goods. This strategy combines the best of both worlds: an inviting display and safe consumption.

Marketing Benefits and Customer Engagement
Open displays are also a powerful marketing tool. Pantry Story’s round table, inspired by Chinese New Year banquets, encourages customers to circle and photograph the pastries. Co-owner Mutiara Sucipto says, “Some people even say… You haven’t been to Pantry Story if you haven’t taken a picture of the circle table.” This social media buzz drives foot traffic and brand awareness.
Moreover, the display fosters a sense of community and togetherness, as co-owner Hari Wibowo intended. It transforms a simple purchase into a shared experience, increasing customer loyalty.
Comparison of Display Methods
| Display Type | Pros | Cons |
|---|---|---|
| Uncovered (e.g., Pantry Story) | High visual appeal, encourages photos, creates engagement | Risk of contamination, requires frequent touch-ups, waste |
| Glass Enclosed (Traditional) | Protects pastries, maintains hygiene, longer shelf life | Less interactive, can feel distant, hides aroma |
| Hybrid (Display + Fresh Order) | Best of both, safe yet attractive, reduces waste | Requires extra staff, may confuse customers |
Key Takeaways for Bakery Owners
- Uncovered displays boost aesthetic appeal and social media sharing.
- Always have a plan for hygiene, such as using display-only items.
- Train staff to monitor and refresh displays regularly.
- Consider a hybrid model to minimize waste and maximize safety.
- Use signage to prevent customers from touching or eating display items.
Frequently Asked Questions
Are uncovered pastry displays safe?
Why do bakeries choose open displays?
What should customers know about uncovered pastries?
As this trend grows, pastry shops must innovate to balance beauty and safety. For customers, it’s a chance to appreciate the craft behind every bun. So next time you visit a bakery with uncovered displays, take a photo—but leave the biting to the professionals.
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