Dabble Fined $1M for Breaching BetStop Self-Exclusion Rules 2026

Dabble, an Australian betting company, has been fined more than $1 million for breaching BetStop, the federal government's self-exclusion register. The Australian Communications and Media Authority (ACMA) found that Dabble continued to send promotional messages to gamblers who had explicitly asked to be left alone.

ACMA Investigation and Penalties

The ACMA investigation revealed that Dabble sent over 800 messages to 165 gamblers who had joined BetStop. Additionally, the company failed to close the betting accounts of 157 people who registered with the service. In total, more than 2,000 push notifications were sent to 45 customers without including mandatory information about BetStop. As a result, ACMA has fined Dabble $1,069,200 and accepted a court-enforceable undertaking to ensure future compliance.

Understanding BetStop and Its Importance

BetStop is a national self-exclusion register that allows individuals to voluntarily ban themselves from online gambling services. Once registered, betting providers must close accounts and cease all promotional communications. This measure is a critical part of the federal government's harm minimisation strategy, helping people break gambling addictions.

Key Takeaways from the Dabble Case

• Dabble fined over $1 million for breaching BetStop rules.
• Over 800 messages sent to 165 self-excluded gamblers.
• 157 accounts not closed despite BetStop registration.
• ACMA continues to enforce compliance and protect consumers.

Comparison of Penalties and Compliance

Industry Implications and Future Compliance

This case underscores the importance of adhering to BetStop regulations. Gambling companies must respect self-exclusion requests promptly and ensure all communications comply with legal requirements. The ACMA will continue to take action against providers that fail to meet their obligations, reinforcing the government's commitment to reducing gambling harm.

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