FAQ

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Where is the store based?
Paris, France.

Which countries do you ship to ?

USA, UK, EFTA States (Iceland, Liechtenstein, Norway, Switzerland), Canada, Australia/New Zealand, Japan and Brazil, including these: 

• A, B, C–Aland Islands, Albania, Andorra, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic
• D, E, F–Denmark, Estonia, Faroe Islands, Finland, France
• G, H, I, J, K–Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kosovo
• L, M, N–Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands
• P, R, S–Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden
• U, V–Ukraine, Vatican City

What is this store's return and exchange

Policy

?
Handling returns and exchanges would entail several costs for our customers and us. Therefore, all sales are final.

 

That is why we strongly encourage you to carefully select your sizes, colors and other item variants with the help of the given charts and options. If you have any questions, feel free to contact-us. We are at your disposal and always happy to advise you.

How long will it take to receive my order?
Once shipped most International orders take anywhere from 4 to 10 business days to arrive depending on the efficiency of your local postal service. Some rare packages arrive faster.

You can use tracking code received by email at order shipment to check your parcel status and location in real time, on 17track.net.