Handmade leather goods from Ettinger’s Walsall factory prove that craftsmanship still thrives in British manufacturing. While robots dominate many industries, this small team relies on skilled hands to create luxury wallets and cigar cases for clients like King Charles.
The factory, a site of leather goods production since the 1890s, employs about 20 people, mostly women, who cut, glue, and stitch each piece by hand. Gary Billingham, who has worked there since the 1980s, remembers when Walsall had “three pages in the Yellow Pages” listing leather factories. Now, only about five remain.
Why Handmade Leather Goods Still Matter in a High-Tech World
Robert Ettinger, chief executive of the brand founded by his father in 1934, insists that the vast majority of the manufacturing process must be done by hand. “You can’t bring in robots,” he says. The reason is simple: luxury leather goods require a level of attention to detail that machines cannot replicate.
Each Ettinger wallet consists of 28 pieces cut from leather using a hydraulic press. The edges are then thinned, turned, glued, and stitched together by hand. This meticulous process ensures durability and a finish that appeals to discerning customers.
- Skilled labor over automation: Handmade leather goods rely on human dexterity and judgment, not robots.
- Heritage and tradition: Ettinger’s factory has been producing leather goods since the 1890s, blending history with modern luxury.
- Attention to detail: Every wallet involves 28 hand-cut pieces, ensuring quality that machines can’t match.
- Local employment: About 20 people work in the factory, with a few more working from home, supporting the local economy.
- Royal approval: The brand supplies King Charles and Queen Camilla, a testament to its craftsmanship.
The Decline of Walsall’s Leather Industry
Walsall was once a hub of leather manufacturing, with factories scattered across the West Midlands town. Billingham recalls that in the 1980s, the Yellow Pages listed three pages of leather factories. Today, only about five remain, and the industry has shrunk to what he describes as “more like a cottage industry.”

Despite the decline, Ettinger has managed to stay afloat by focusing on high-quality, handmade products. The company’s ability to adapt while preserving traditional techniques has allowed it to survive in a competitive global market.
How Ettinger Balances Tradition and Business
Robert Ettinger’s father fled Nazi Germany via Paris and worked in the film industry before turning to leather goods in the UK. He began making wallets and sourcing leather items, laying the foundation for a brand that now serves royalty and wealthy customers worldwide.
Ettinger’s success lies in its refusal to compromise on quality. By keeping production in-house and handcrafted, the brand maintains a reputation for excellence. This strategy also differentiates it from mass-market competitors who rely on automation.

| Aspect | Handmade Leather Goods (Ettinger) | Mass-Produced Leather Goods |
|---|---|---|
| Production method | Hand-cut, glued, and stitched by skilled workers | Machine-cut and assembled |
| Number of pieces per wallet | 28 | Fewer, simplified components |
| Quality control | Individual attention to detail | Batch inspection |
| Durability | High, due to hand-stitching and edge finishing | Variable, often lower |
| Target market | Luxury, royalty, wealthy individuals | General consumers |
What This Means for the Future of British Manufacturing
Ettinger’s story highlights the value of preserving skilled trades in an era of automation. While robots can increase efficiency, they cannot replace the nuance of handcrafted goods. For industries where quality and heritage are paramount, human hands remain irreplaceable. The background to this story is set out in Business: latest articles. A related thread runs through Alcampo's Electronic Labels: 560,000 Screens and Dynamic Pricing.
As Walsall’s leather industry continues to shrink, Ettinger stands as a beacon of resilience. The company proves that small-scale, high-quality manufacturing can thrive even in a globalized economy. It also underscores the importance of supporting local craftsmanship and the people behind it. Earlier coverage in Brazil Election Runoff: Lula vs Flavio Bolsonaro in Tight Race shows how the argument developed. A closer look at the same subject appears in Cocaine Crime Surge in Britain: Consumption and Costs Rise.
For business leaders, the lesson is clear: not every process should be automated. Sometimes, the human touch is the ultimate competitive advantage. Anyone following the wider picture can start with Toyota's 700-Ton Komatsu Press: 90 Years Old and Running Again. The same theme surfaces in Morillo de Tou: The Sunken Pyrenees Village Now a Budget Vacation Paradise, which takes a different angle.

FAQ
Why can’t Ettinger use robots in its factory?
Ettinger’s chief executive Robert Ettinger says the vast majority of the manufacturing process must be done by hand because luxury leather goods require attention to detail that machines cannot replicate. Each wallet involves 28 pieces that are cut, thinned, glued, and stitched by skilled workers.
How many people work at Ettinger’s factory?
About 20 people, mostly women, work in the factory, with a handful more doing work from home. This small team produces handmade leather goods for wealthy customers, including King Charles and Queen Camilla.
What happened to the leather industry in Walsall?
Walsall was once a hub of leather manufacturing, with many factories listed in the Yellow Pages. Today, only about five factories remain, and the industry has shrunk to what worker Gary Billingham describes as “more like a cottage industry.”
Who owns Ettinger?
Ettinger is owned by Robert Ettinger, whose father founded the brand in 1934 after fleeing Nazi Germany. The company remains a family-owned British brand known for its handmade leather goods.
