The V&A staff strike over toilet and water breaks has escalated as workers at the Storehouse site in east London voted overwhelmingly to walk out. This action joins a wider dispute across V&A sites in London, focusing on pay, working conditions, and the museum's refusal to seek living wage accreditation. The trade union Prospect highlights that collections access officers are denied adequate time for essential breaks, impacting their health and welfare.
Why Are V&A Staff Striking?
The core issue is the denial of paid breaks for toilet and hydration. According to Prospect, staff at the V&A Storehouse, which opened in May 2025, face a punishing schedule with only one unpaid lunch hour. Workers report dehydration and avoiding bathroom use for entire shifts, despite being on their feet, interacting with the public, and performing manual labor.
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The union is demanding two paid breaks per day, a customary right that employees at other V&A sites already receive. A collective grievance failed to resolve the issue, leaving workers with no choice but to strike. Many staff were recruited from the local community, yet they are treated worse than colleagues elsewhere, according to union representatives.
Impact on Museum Operations
The strike affects the 'order an object' service at the Storehouse, a central public access feature. Collections access officers facilitate this service, and their absence will disrupt visitor experiences. The V&A has not yet commented publicly, but the strike is set to cause significant operational challenges.
Comparison of Break Policies

Here’s a comparison between the current situation at V&A Storehouse and standard practices in similar institutions:
| Policy Aspect | V&A Storehouse | Industry Standard |
|---|---|---|
| Paid breaks | None (only unpaid lunch) | 2 paid breaks per shift |
| Hydration access | Limited, no scheduled time | Water stations with break time |
| Toilet access | Discouraged, long distances | Nearby, with time allowed |
| Living wage accreditation | Not sought | Often required |
Key Takeaways from the V&A Strike
- Workers demand two paid breaks for toilet and water.
- Union Prospect highlights welfare risks like dehydration.
- Strike action follows failed internal procedures.
- V&A's refusal on living wage accreditation compounds the issue.
The strike is a wake-up call for employers to prioritize basic human needs in the workplace. As one worker said, 'They haven’t really thought about the human aspect.' This dispute is not just about breaks; it’s about dignity and respect for staff.